Meet the SMB Construction Specialists Team
We’ve assembled a talented crew to serve our customers. All of our staff is dedicated in making sure that all of our client’s expectations are met and exceeded. Come meet the SMB Construction Specialists team.
Jim’s construction experience started in 1969 when he worked for his Dad and Uncle as a mason tender and then as a journeyman bricklayer. He started SMB Construction Co., Inc. in 1979 and has developed an extensive portfolio of satisfied customers. As customer service is the number one priority with Jim and SMB, he will always take the time to listen to his customers and hear what they want.
Rob came on board with SMB in 1992. Because of his determination and skills, he moved to the top of the company in just 8 years. Rob is one of our lead estimators, and has built an excellent rapport with all of his customers because of his philosophy, “We work for the customer, not the insurance company!”
Vice President of Production
Jeff began his career with SMB in 1994. He has worked in the construction field since 1983. Jeff has worked as a lead carpenter and scheduler until his promotion to Production Manager. With his experience and know how, Jeff is able to handle all aspects of restoration to make sure your property is repaired in a professional and timely fashion.
Jaime began her career with SMB in 1998 answering the office phones and entering data. Her passion and experience for her family business earned her a position in marketing in 2005. Her main goal and purpose is delivering the message of excellent services SMB has to offer in the insurance industry. She is in charge of coordinating important events such as golf outings, smoke detector giveaways and Continuing Education classes required for insurance agents; in addition to overseeing the marketing department. Jaime recognizes the importance of having a restoration company that you can trust and refer so she has made it her mission to make the public aware of SMB’s excellent services and guarantees. Her favorite part of the job is seeing her company transform a disaster into something beautiful again.
Todd has been in the restoration field since 1988, coming from a background in business management. As an estimator, Todd understands the kind of grief and inconvenience that a customer goes through when they have lost their home to a fire or other tragedy. That’s why he works hard for the customer, making sure that they receive the necessary resources to rebuild their home from a “nightmare” to a “dream home”.
Erich has been with SMB Restoration Specialists for over a decade and many of these years were spent in the field engaged in hard work and perseverance to “put the customer first”. Erich will help guide you through an unexpected time of loss with his extensive knowledge. Step by step, he will enable you to overcome any obstacle with innovative solutions to rebuild not just your house, but your home.
Bill began his career in the restoration industry in 1997 as a cleaning technician and has built on that with experience and many certifications leading to a successful career as estimator for SMB Restoration Specialists. Bill’s main expertise is walking into a fire or water loss and implementing major damage control to prevent further loss and then restoring what can be saved. His dedication to customer satisfaction allows him the ability to tune in to a customer’s needs and wants and act on them with excellent speed.
Office Manager & Bookkeeper
Debbie has 25 years of accounting experience. She began her career with SMB in 2001 as their bookkeeper and has grown into the office manager. She works directly with the mortgage and insurance companies on behalf of our customers. She also makes sure our customers receive their lifetime warranties in writing. Debbie enjoys every aspect of her busy job.